Frequently Asked Questions
Have questions about Paws by Gab? Find answers to some of the most common questions about my pet-care services, booking process, visits, communication, and policies.
🐾 About Paws by Gab
What types of pets do you care for?
1
I offer personalized care for dogs, cats, and other household pets, tailoring my services to each pet’s unique routine, personality, and needs.
I also offer plant watering during my drop-in visit services.
What areas do you serve?
2
Paws by Gab serves surrounding Mercer County, New Jersey towns, including East Windsor and nearby communities.
Service availability may depend on your location and my current schedule.
Are you insured and certified?
3
Paws by Gab is committed to providing safe, professional pet care. I’m insured by Pet Care Insurance (PCI) and am currently in the process of renewing my pet first aid and CPR certification from the American Red Cross. I have over a decade of experience caring for dogs and cats.
For specific questions about certifications or services, please contact me.
🐶 Services & Visits
Paws by Gab currently offers personalized pet-care services such as:
Dog walking
Drop-in visits
In-Home Pet Sitting
1
What services do you offer?
Visit lengths include 30 minutes, depending on the service and your pet's needs.
The appropriate visit length can be discussed and adjusted during the booking process.
2
How long are visits?
Each visit is customized to your pet's needs. Depending on the service, care may include:
Feeding
Fresh water
Potty breaks
Dog walking
Litter-box care
Plant watering
Playtime
Medication assistance when agreed upon
Basic pet-care routines
Home-care tasks included with your booking
I also provide photos, updates, and visit notes so you can stay informed while you're away.
3
What happens during a visit?
Do you offer overnight boarding?
4
No. Paws by Gab currently focuses on scheduled dog walks, in-home drop-in visits, and in-home non-overnight pet-sitting services rather than overnight boarding.
If you’re away and need someone to take care of your pet, I can help determine if scheduled in-home pet-sitting is appropriate for your furry friend.
📅 Booking & Scheduling
Paws by Gab uses Time To Pet to help manage client information, service requests, scheduling, communication, visit information, and invoices.
You can begin the booking process through the Book Now button on the website.
1
How do I book a service?
Time To Pet is the pet-care software used by Paws by Gab to help manage your client experience.
Through the Time To Pet Client Portal and mobile app, clients can access information such as their profile and pet information, request services, communicate with Paws by Gab, review invoices, and manage other aspects of their pet-care account..
2
What is Time To Pet?
Do I need a Time To Pet account?
3
If you become a Paws by Gab client, you may be asked to create or use a Time To Pet client account so your pet information, service requests, scheduling, communication, and other client information can be managed in one place.
Can I use Time To Pet on my phone?
4
Yes. Time To Pet provides a mobile app for clients through the Apple App Store and Google Play Store.
The app can be used to access your client account, communicate with your pet-care provider, request services, view information, and manage invoices.
How do I access my Time To Pet account?
5
After your Paws by Gab client account is created, you can use your Time To Pet login credentials to access the Client Portal or mobile app.
If you are having trouble accessing your account, please contact Paws by Gab.
💳 Payments & Invoices
Payments and invoices can be managed through the Paws by Gab client system.
Time To Pet supports client access to invoices and payment information through the Client Portal and mobile app.
1
How do I pay for services?
Yes. Your Time To Pet client account can allow you to review your invoices and payment information.
2
Can I see my invoices online?
Do I need a payment method on file?
3
Payment requirements may depend on your client account and the policies applicable to your services.
If you have questions about payment arrangements, please contact Paws by Gab before booking.
🔐 Client & Pet Information
What information do I provide when becoming a client?
1
You may be asked to provide information such as:
Your contact information
Home/access information
Pet names
Pet-care instructions
Feeding information
Veterinary information
Emergency contacts
Behavioral or medical-care instructions relevant to your pet's care
Additional information is required to ensure the safe provision of services.
Keeping your information current helps me provide consistent care.
Can I update my pet's information?
2
Yes. Time To Pet provides client tools that allow clients to update information in their profile and pet records.
Please update your information whenever your pet's routine, medications, feeding instructions, access information, or other important details change.
🏠 Home Access & Safety
Home-access instructions are collected as part of the client onboarding process.
Please provide clear and accurate instructions for entering and securing your home.
1
How do you access my home?
What if something unexpected happens during a visit?
2
If I notice a significant concern involving your pet, home, or safety, I will communicate with you and follow the emergency instructions you've provided.
For emergencies involving your pet, your designated emergency contact and/or veterinarian may need to be contacted according to your client instructions and service agreement.
Can I provide special instructions for my pet?
3
Absolutely. Personalized care is an important part of Paws by Gab.
Please provide detailed instructions about your pet's routine, feeding, behavior, medications, access needs, and anything else that would help me provide appropriate care.
📋 Policies & Client Agreement
Where can I find your business policies?
1
Important Paws by Gab policies are currently being updated and will soon be accessible through the Time to Pet client account.
These may include information regarding:
Scheduling
Cancellations
Payments
Pet health and vaccination requirements
Home access
Emergencies
Client responsibilities
Service expectations
Privacy
Please review the relevant policies and Client Services Agreement before making a booking, once the policies have been updated.
Do I need to agree to your Client Services Agreement?
2
Yes. Clients may be required to review and agree to the applicable Paws by Gab Client Services Agreement and policies before services are provided.
💬 Communication
How do I contact Paws by Gab?
1
You can contact me through the website, email, phone, or your Time To Pet client account.
For client-related communication, using your Time To Pet account can help keep your pet-care information and messages organized in one place.
Can I message you through Time To Pet?
2
Yes. Time To Pet provides client communication features through the Client Portal and mobile application.
🐕 New Client Questions
What happens after I submit a booking request?
1
Generally, the process is:
1. Submit your request
Use the Book Now button or your Time To Pet account.
2. Provide your information
Complete the requested client and pet information.
3. Review your service needs
We'll make sure the requested services and schedule are appropriate.
4. Confirm your services
Once everything is confirmed, your visits can be scheduled.
5. Receive personalized care
You'll receive updates about your pet during scheduled visits.s.
Can I request recurring services?
2
Yes. If you need regular dog walking or drop-in visits, you can discuss recurring scheduling with Paws by Gab.
Recurring services can be helpful for pets who benefit from a consistent routine.
What if I don't see the service or time I need?
3
Availability depends on my current schedule and service area.
If you don't see what you're looking for, contact me and I'll let you know whether I can accommodate your request.
❤️ Still Have Questions?
If you didn't find the answer you're looking for, I'm happy to help.
Ready to Get Started?
Give your pet personalized, reliable care from Paws by Gab.